Zet Casino Terms of Use
These Terms and Conditions set out the rules that govern your use of Zet. They explain the relationship between us and our users, including account obligations, eligibility, promotions, payments and dispute handling. By using our site you agree to these terms and any updates we publish, and you accept that we may take reasonable steps to verify identity and activity on the account.
Account responsibilities
Account holders must provide accurate personal information and keep login details secure. We allow one account per person; any attempt to open multiple accounts or to share access may lead to account suspension and forfeiture of funds. You must notify us immediately if you suspect unauthorised access. We may require identity verification documents before permitting withdrawals or continuing account activity. Failure to cooperate with verification checks can result in temporary or permanent account restrictions.
Eligibility requirements
To use Zet you must be at least 18 years old and located in a jurisdiction where our service is permitted. Accounts from certain jurisdictions are restricted and will not be accepted. We may refuse registration from users in restricted territories. By registering you confirm that you meet local legal requirements to gamble.
Acceptable platform use
Use the platform for legitimate personal gambling only. Prohibited conduct includes fraud, money laundering, abuse of bonuses or promotions, collusion, chargeback abuse and any activity intended to circumvent our systems or limits. We reserve the right to investigate suspicious behaviour and to suspend or close accounts found to be abusing the service. Users must not use automated tools or unauthorised software to interact with our games.
General bonus and promotion rules
Promotions are subject to specific terms that govern eligibility, activation, wagering and time limits. Wagering and contribution percentages vary by promotion and by game. For example, some welcome offers require a minimum deposit of CA$30 and carry wagering requirements such as 35x for deposit plus bonus and 40x for free spin winnings, with a typical validity period of 10 days. We may restrict maximum bet sizes while a bonus is active and suspend bonuses if abuse is suspected. Bonuses may be voided if verification is not completed.
Deposits and withdrawals
We accept a range of payment methods. Minimum deposit and withdrawal amounts may apply. Typical minimums are CA$10 for deposits and CA$20 for withdrawals. Processing times depend on the method - crypto and e-wallets are often faster, card and bank transfers may take longer. Withdrawal limits can vary by method and account status and are commonly in the range of CA$3,000 to CA$5,000 per transaction or per period. We may apply additional checks to process withdrawals and reserves the right to hold funds while verification is completed.
Dispute resolution
If you have a complaint, contact our support team and we will attempt to resolve the issue promptly. If we cannot reach an agreement, you may pursue independent dispute resolution through appropriate consumer or regulatory channels in your jurisdiction. We will cooperate with lawful requests from authorities and provide relevant information as required.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Significant changes will be published on the site or communicated to account holders where practical. Continued use of the service after changes are posted constitutes acceptance of the updated terms. It is your responsibility to review these terms regularly.